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Cor​onavirus: Information for Students, Staff, and Fellows

Last updated 13 May 2020

The College's main site remains closed to all but a very small number of essential staff. Please refrain from coming into College until further notice.

For those who are still living in College accommodation, the Lodge is receiving post and it is being sorted. The Lodge opening time is between 10 am and 12 noon, or can be contacted on lodge@queens.ox.ac.uk. Mail order collections and deliveries are not possible and we ask that you do not order packages to be delivered to the Lodge, since it will not be open for most of the day. Students should not redirect Royal Mail post to any College accommodation as it may not be delivered or you may not be able to access it.

We will continue to follow the Government’s instructions and advice, and will review the situation when that changes. Students or staff who wish to enquire about access to any College facilities or the possibility of returning to their accommodation should email DB.Office@queens.ox.ac.uk. These are uncertain times for all of us, so please bear with us and know that the welfare of all our community remains of the highest importance.

Download information about security and emergencies during the shutdown

Keep inf​​ormed​

We encourage everyone to continue to check the University's Coronavirus (COVID-19): advice and updates webpage regularly to keep informed of the latest local advice. The webpage has information on a list of frequently asked questions covering a variety of areas from travel to teaching. It outlines the latest advice for staff and students, based on Public Health England (PHE) and Foreign and Commonwealth Office (FCO) guidelines.

You may also find the following sites useful:

Please note the process to follow if you experience symptoms of the virus:
  • Students in residence should immediately inform the Domestic Bursar Marie Bracey (email DB.Office@queens.ox.ac.uk) and also notify the Lodge (email porters@queens.ox.ac.uk) if you are unwell and suspect you may have symptoms caused by COVID-19. Your information will be handled discreetly but it is important that the College knows you are unwell with a suspected case if you are in College accommodation.
  • Staff should inform their line managers if they will be unable to perform their normal duties.
  • Fellows please let the College Office know if you are self-isolating and unable to carry out College duties.
Mental health

Any member of our community might find the Mind website helpful when coping with these difficult times.

Library access

The Library remains closed to all readers, but the library team are working from home and can provide help with accessing resources remotely. Please email library@queens.ox.ac.uk if you have any questions. We are providing scans of material where possible and after checks have been made they are then processed on a Wednesday each week during Full Term. Please visit the Library webpage for further information and look out for announcements via social media as there are new resources coming online all the time.

Finally...

​We realise that some of the above may cause elements of inconvenience or disruption, but trust that all students, staff, and Fellows appreciate the importance of making these plans, and taking these actions, for the interest and protection of all. Thank you for your understanding.

Please also be reassured that the College will keep all arrangements under constant review, and provide updates where required.

  • For students
    Student finances

    If you need financial assistance, please take a look at our guidance and application forms for loans and grants.

    With applications for financial assistance, we are mindful that we have finite finances and we wish to target help to the most in need. As a result, annual income, savings, overdraft limits, and expected annual expenditure are assessed and grants are made to those students who do not have sufficient funds to cover their expected annual expenditure. Additionally, loans can be made to students whose annual funds are sufficient to cover expenditure but who are experiencing temporary lack of funds.

    Social distancing and isolation advice for those still in College accommodation

    Please ensure that you are familiar with the Government’s Guidance on social distancing for everyone in the UK.

    Living and social arrangements

    • Please share and clean your kitchens and any communal areas sensibly.
    • Maintain appropriate distances. Please remain two metres apart within the communal areas. 
    • In line with current guidelines, you should only leave your accommodation once per day for exercise (e.g. run, walk, cycle ride), to get food, or to access medical care.

    Illness

    Food and supplies

    Aside from making online orders or going to a local shop, here are a couple of helpful suggestions:

    • Honey’s Newsagents & Off-licence will deliver both food and other items: Hiten Patel | Mobile: 07891 77 80 81 / Kinnari Patel | Mobile: 07968 542 702  Tel: +44(0)1865 721767 
    • Compass (the University caterer) will deliver individual meals; please contact the following to place an order: Sabine.luskjavicute@compass-group.co.uk | Samuel.Mitchell@compass-group.co.uk
    • The Farm Yard Range (This supplier has been recommended by the food consortium for the College. The consortium had already assessed this supplier on behalf of a welfare sector client looking for delivered ready meal options.)
    Further Information

    A list of FAQs for students is available on the University website.

  • For staff
    Working from home

    Please make use of Microsoft Teams as much as possible (including for virtual coffee breaks!). The LinkedIn Learning courses provide useful introductions to a range of things, including a one-hour introduction to remote working, and the University has a site licence for everyone. David Olds has compiled a set of resources on the Queen's IT Office Blog that may help you adjust to remote working. (There is also a useful page of resources compiled by Oxford IT Services.)

    The University has created resources on the HR website to support those working from home.

    On a practical note, please use an out-of-office auto-reply message to let people know when you are / aren’t available if you’re following a different routine from usual.

    Temporary sick pay arrangements for staff

    Until further notice the following arrangements will apply in the event that you have symptoms of coronavirus:

    • If you have coronavirus symptoms, you should contact your line manager, who will discuss with you whether and how you can work from home.
    • If you have to self-isolate you will be expected to carry on working from home if possible, so long as your symptoms are mild enough that you would ordinarily continue to come in to work.
    • If you have to self-isolate but are unable to work from home, you will be granted special paid leave at the normal rate of pay for that period.
    • If you are too unwell to work during the period of self-isolation, you should contact your line manager from home to let them know.
    • You will not be required to use annual leave to cover a period of self-isolation, and this will not be included in your sickness record. If you are unwell beyond the seven days of self-isolation required by Public Health England advice, then the resulting absence should be treated as sickness absence, and the College’s normal sick leave policy will apply.