We hope you will have an enjoyable stay in our Cardo Building.  This guide provides the key information you will need for your stay. Your group leader will be able to provide guidance on any queries you may have in advance of your arrival and during your stay, and liaise with us if required.

When staying at Cardo, your group leader will be the primary contact for all resident queries. However, in the case of emergencies, our Porters’ Lodge on our High Street site can provide assistance:

The Porters’ Lodge

Emergency point of contact

 

01865 279120

NHS helpline (medical advice service) 111
Emergency services 999

Cardo Building

111-119 Iffley Road, Oxford, OX4 1EH

Location map.

Reaching the Cardo Building is easiest by bus. Our main ‘Getting to Queen’s’ section Getting to Queen’s  provides details on travel services into Oxford centre and our main High Street site. From our main site, Cardo Building is a 10-15 minute walk, or alternatively can be reached using the bus services towards Iffley from outside of the College, provided by  Oxford Bus Company and Thames Travel  and  Stagecoach.

No parking is available at the Cardo Building.

Your group leader will confirm the check in time on arrival day. On arrival, your group leader will greet you, check you in and provide your bedroom key, which includes a fob providing access to the main entrance.

Check out is by 10:00, please return your room key to your group leader.

Please vacate your room by this time (please be aware a fee of £50 is applicable if your key and fob is not returned by 10:00).

Cardo Accessibility: There are several steps up to the main entrance and bathrooms are reached by one set of stairs. If you have any assistance needs, please let your group leader know in advance.

In the case of emergencies, a Porter can be reached in our main site High Street Lodge 24 hours a day on 01865 279120.

Our student bedrooms in Cardo include the following:

  • small refrigerators
  •  kettles in rooms (tea/coffee not provided)
  •  free Wi-Fi access (see section below)
  •  daily servicing (weekdays)
  •  bath towel (we ask you to consider the environmental impact and re-use towels as far as possible. Please indicate to our housekeeping team if towels need to be refreshed)

Guests also have access to ‘pay per go’ (app) washing machines and dryers in the Laundry Room in the Cardo Building and irons/ironing-boards. This is open between 07:00 and 21:00. Instructions on using the app are displayed in these rooms. Washing powder can be purchased from local supermarkets – see ‘Local Amenities’ below.

Hairdryers are not provided in rooms.

Please only bring electrical items which are in good working order. Our sockets are suitable for UK 3 pin plugs – please bring adapters for non-UK plugs.

Rooms are serviced daily (weekdays) by our housekeeping staff, known as ‘scouts’. For any room issues relating to cleaning, repairs or further supplies, please raise with your group leader, who will liaise with our caretaker.

A Continental breakfast is served in the Cardo Building dining area.

Your group leader will advise you of the times breakfast is served.

If you have a dietary requirement, please make sure your group leader is aware.

We advise that it is your responsibility to query the ingredients in a dish if you think they may be unsuitable for your diet – please check with our serving staff.

QueensGuest-The_Cloud

Visitors to the College are welcome to use the free wireless Internet access managed by “Sky Wi-Fi” (The Cloud).

If your home institution is part of the Eduroam network then you can connect to Eduroam here in Oxford rather than using Sky Wi-Fi (The Cloud). Ask your home institution’s IT team for help getting connected to Eduroam before coming to Oxford.

The free wireless service is powered and controlled by “Sky Wi-Fi”. If you already have an account with them, you will be able to use your existing login details.

If not, then you can create an account before you arrive in College by visiting their website. Setup is quick and simple and only takes a few steps. Or you can create an account easily from a mobile, tablet or laptop once you arrive in College.

Simply connect your device to QueensGuest-The_Cloud wireless network and open a web browser. This should redirect you to Sky Wi-Fi (The Cloud) registration/login page.

How to connect to QueensGuest-The_Cloud

  • Check your Wi-Fi is on.
  • Select QueensGuest-The_Cloud from the available network list.
  • A captive portal login page “should” open on your device automatically. If one does not open automatically visit https://wifi.sky.com – this will prompt the login page.
  • Follow the on-screen instructions.
  • You’re now connected and will auto-connect in future.

If you have any queries or have trouble connecting to Sky Wi-Fi (The Cloud) service then please visit their support website – https://www.sky.com/wifi 

Terms
https://www.sky.com/articles/terms-and-conditions-for-sky-wifi

The Queen’s College IT Office doesn’t have management over the Sky Wi-Fi
service, and unfortunately are unable to help if a delegate’s laptop is “locked down” by their home institution due to security settings. However, if anyone is having trouble with Wi-Fi during standard office hours then the College IT Office are happy to help where they can.

The fire alarm sounds like a siren. Upon hearing the fire alarm vacate the building immediately and go to the fire evacuation assembly point which is on James Street on the corner of Denmark Street and report to the fire marshal and your Conference Organiser.

Please read the fire notices in your room and familiarise yourself with the assembly point.

Please advise your lead organiser if you need assistance using the ordinary means of escape.

For your personal safety please observe the following:

  • Always lock your door, even if you are only going out briefly
  • Do not let people into the Cardo Building with you, unless they are registered members of your event. Remember, legitimate visitors will know how to gain entry
  • If you invite friends to come to see you during your stay at the Cardo Building, you should arrange this with your lead organiser in advance. Only persons which are expected by the lead organiser are permitted to enter the building.
  • Please report anything suspicious. Even if it turns out to be quite innocent subsequently, this can be very helpful.

In the case of an accident contact the Porters’ Lodge in the first instance on 01865 279120.

There is a first aid trained member of staff on duty at all times in the Porters’ Lodge.

A First Aid box is kept at the Porters’ Lodge.

If you require access to a doctor or need general medical advice, please contact the NHS 111 service – dial 111 or visit www.111.nhs.uk

The nearest A&E department and Minor Injury Unit is the John Radcliffe Hospital, approximately 15 minutes’ drive from Oxford centre. The emergency services (ambulance, fire and police) can be reached by calling 999.

The College has a Health and Safety policy (required by law) and a Code of Practice on sexual harassment, both of which can be requested from the Conference Office.

We kindly ask our visitors and guests to be aware of the College’s regulations to ensure a safe and satisfying stay with us:

College-Regulations-for-Visitors-2025.pdf

Taxi ranks are located at Oxford Railway Station, Gloucester Green Coach Station and St Giles’ in the city centre.

001 Taxis tel: +44 (0)1865 240000
ABC Taxis, tel: +44 (0)1865 770077
Royal Cars tel: +44 (0)1865 777333

For the nearest supermarket and cash point, turn right out of the Cardo Building – at the end of the road there is a Sainsburys local situated on other side of the St Clements roundabout. Alternatively, continue on the High Street towards the centre of Oxford for 10-15 minutes until you get to a crossroads – this is Carfax and you will see Carfax Tower in front of you. To your left is St Aldates, which has Sainsburys and Tescos supermarkets. To your right is Cornmarket Street, which has banks with cash facilities and shops.

Continue straight onto Queen’s Street for Marks and Spencer and the Westgate Shopping Centre, which contains a larger Sainsburys supermarket.

Details of local attractions and amenities can be found on many visitor information sites, including the following:

Oxford City Guide | Tourist Information | Oxford City Guide

Oxford City Guide – everything you need for your visit to Oxford City

Visiting Oxford | University of Oxford

 

A brief history of the College can be found here:

History | The Queen’s College, Oxford